Frequently Asked Questions

When will your products be available?

LUNA Mobile is currently in production of its first order and product will be available in select markets in Q1 of 2018. As business builds, we will begin rolling out to other markets through both online and local retailers. We are not in a position to release a list of markets at this time. Please like us on Facebook for updates. See the Channel section for information regarding distribution opportunities.

I have a LUNA ROX smartphone, how do I get support?

LUNA Mobile chooses its authorized channel partners very carefully. They are fully trained and qualified to provide comprehensive customer support. Please contact the retailer where you purchased the product. Should you need assistance in reaching them, please complete our Contact Form.

I have a LUNA TG-L800S smartphone, where can I get support?

The TG-L800S is produced by SK Telecom of South Korea, not LUNA Mobile. Please contact the retailer where you purchased the product.