Frequently Asked Questions


I have a TG-L800S smartphone, where can I get support?

The TG-L800S and TG-L900S are produced by SK Telecom of South Korea, not LUNA Mobile. And unfortunately they no longer provide support services in the USA. Please contact the retailer where you purchased the product. 

The contact for BrandsMart USA is Rob Lathers: 954-797-4059 (Direct Line). Please do not contact LUNA Mobile as we are unable to provide you with any additional information. Thank you.

When will your products be available?

LUNA Mobile has successfully completed its initial production order and delivered to the Middle East. As business builds, we will begin rolling out to other markets through both online and local retailers. Please like us on Facebook for updates. See the Channel section for information regarding distribution opportunities.

I have a LUNA ROX smartphone, how do I get support?

LUNA Mobile chooses its authorized channel partners very carefully. They are fully trained and qualified to provide comprehensive customer support. Please contact the retailer where you purchased the product. Should you need assistance in reaching them, please complete our Contact Form.