Frequently Asked Questions

I have a LUNA TG-L800S smartphone, where can I get support?

The TG-L800S and TG-L900S are produced by SK Telecom of South Korea, not LUNA Mobile. And unfortunately they no longer provide support services in the USA. Please contact the retailer where you purchased the product.

The contact for BrandsMart USA is Rob Lathers: 954-797-4059 (Direct Line). Please do not contact LUNA Mobile as we are unable to provide you with any additional information. Thank you.

I have a Luna Mobile SIM card, where can I get support?

There is a company headquartered in South Africa also named Luna Mobile. Here is their website - http://www.lunamobile.co.za/

When will your products be available?

LUNA Mobile has successfully completed its initial production order and delivered to the Middle East. As business builds, we will begin rolling out to other markets through both online and local retailers. Please "Like" us on Facebook for updates. See the Channel section for information regarding partnership opportunities.

I have a LUNA ROX smartphone, how do I get support?

LUNA Mobile chooses its authorized channel partners very carefully. They are fully trained and qualified to provide comprehensive customer support. Please contact the retailer where you purchased the product. Should you need assistance in reaching them, please complete our Contact Form.

Features and specifications are subject to change without notice. Pricing is MSRP in US dollars and could vary by market. Price Sheet available to qualified resellers upon request. ROX is a registered trademark of LUNA Mobile, Inc. LUNA, LUNA Mobile, Smart Phone. Smart Price., G-FORCE, OPTI and PHENOM are all trademarks of LUNA Mobile, Inc. All other products or services mentioned are the trademarks, service marks, registered trademarks or registered service marks of their respective owners. All rights reserved.
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